Jeremy Hagerman, MS, CA

Response, Training, and Technical Assistance Manager | Change Strategist for Process Improvement | AI-Prompting Enthusiast

Specialties & Interests

Emergency Management

Strategic Planning, Change Implementation, Developing Critical Partnerships

disaster response

Crisis Response, Volunteer Management, Family Assistance Center Operations

Public Speaking

Expanding Professional Networks, Purposeful Thought Development, Victim Assistance after Mass Violence Incidents


Jeremy is an experienced program manager with expertise in strategic planning, change management, and process improvement. He has experience collaborating with state and federal partners to design and lead exercises that assess response plans and policies for mass casualty incidents, with a particular focus on evaluating family reunification and assistance center operations. His remarkable 20-year career as a firefighter paramedic has honed his ability for strategic decision-making with a calm demeanor while under the most dynamic and intense circumstances.

Jeremy holds a Bachelor’s degree in kinesiology from Michigan State University and a Master’s degree in homeland security and emergency management from Purdue Global University. He completed the Emergence Program, Cohort 2101, Center for Homeland Defense and Security at the Naval Postgraduate School.

Jeremy has worked as a crisis responder in various settings, including the family assistance center for the Oregon District Shooting in Dayton, Ohio, and state administration following the Oxford High School shooting in Oakland County, Michigan. He managed all logistics for NOVA’s National Crisis Response team supporting the Tops Market shooting in Buffalo, New York, and the Robb Elementary School shooting in Uvalde, Texas.

Through his experiences, Jeremy recognizes the importance of cultivating vital partnerships and establishing a shared understanding of the victim experience in the aftermath of trauma and tragedy. He firmly believes that preparedness and partnerships are the keys to responding effectively during an emergency. Jeremy encourages professionals to broaden their networks and engage in meaningful conversations that stimulate purposeful thought development.

chds Affiliation

Preparedness and partnerships are the keys to success in any crisis, and we can always do better by growing our professional network and being willing to have purposeful thought development conversations.

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