Homeland Security Organizations: Design Contingencies in Complex Environments

Many U.S. homeland security organizations are designed around a 19th century model created for the Industrial Age. Information Age challenges demand new ideas for organizational design. Traditional mechanistic and hierarchical bureaucracies must be re- examined.

This thesis explores case studies that include an intelligence organization fighting bioterrorism and a military unit battling insurgents in asymmetrical warfare. Case Study research was selected to examine “how” and “why” questions related to organic organizational design in dynamic and complex environments.

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