Leadership is crucial in any organization. While executive leadership provides guidance, direction and structure, first-line supervisors ensure that the vision, guidance and direction of executive leaders become reality in an organization. Additionally, they are responsible for the morale and motivation of nonsupervisory employees. Mark Kaminsky discusses his thesis, which seeks to resolve confusion about the selection process of first-line supervisors, examines what kind of effect a successful supervisor has on his or her employees and relates this to it affects what kind of work is produced by federal agencies.
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