Crossing the River, A Conceptual Framework for Response to Chaos

This thesis suggests that the existing protocols for initial emergency response to a chaotic event do not take advantage of the decision-making skills of front-line responders. Building from a foundation derived from the concepts of reductionism, holism and the Cynefin framework, a purposeful sample of real-world incidents was examined in an attempt to understand and demonstrate how front-line, emergent decision making can positively impact a chaotic emergency scene.

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